inSided is a community engagement platform designed to enhance customer support and drive user-generated content. It serves businesses looking to build and manage online communities, particularly those in the technology and SaaS sectors. The platform allows companies to create forums, manage discussions, and publish articles to private groups. It also offers gamification features to activate super users and comprehensive analytics reporting to track engagement and performance. inSided integrates with over 3000 apps via Zapier, making it highly versatile for various business needs. The company operates on a subscription-based business model, generating revenue through tiered pricing plans that offer different levels of access and features. Clients benefit from improved customer support, increased user engagement, and valuable insights from community interactions.

Keywords: community engagement, customer support, user-generated content, SaaS, gamification, analytics, integrations, forums, private groups, subscription model.