Parcelpoint operates a comprehensive network of over 1400 locations across Australia, providing convenient parcel pickup and drop-off services. The company aims to enhance community connectivity by making it easier for individuals to manage their online orders. Parcelpoint serves a diverse range of clients, including online shoppers, local businesses, and retail partners. The market it operates in is the logistics and parcel delivery sector, focusing on last-mile delivery solutions. The business model is based on partnerships with local businesses that act as parcel collection points, thereby extending their service hours and accessibility. Parcelpoint generates revenue through service fees charged to its retail partners and possibly through commissions on each transaction. The company’s vision is to create a world where people are more connected to their communities, leveraging its network to facilitate this goal.

Keywords: parcel delivery, logistics, community, convenience, Australia, retail partners, last-mile delivery, online orders, pickup, drop-off