Waybeo operates in the cloud telephony market, providing AI-driven communication solutions to businesses. The company offers a range of services including smart IVR (Interactive Voice Response), call tracking, click-to-call, and outbound calling. These services are designed to improve customer experience and agent productivity. Waybeo's solutions are particularly beneficial for businesses looking to streamline their communication processes and gain insights from call analytics. The platform integrates seamlessly with popular tools like Salesforce, Adobe Analytics, Google Analytics, Zoho CRM, and Lead Squared, and offers APIs for custom integrations. Waybeo primarily serves businesses that require efficient and reliable telephony solutions, such as customer service centers, marketing departments, and sales teams. The business model is likely subscription-based, generating revenue through service plans and API usage fees.

Keywords: AI-driven, cloud telephony, smart IVR, call tracking, click-to-call, outbound calling, tool integration, customer experience, agent productivity, call analytics.